West Springfield is a medium-sized city located in the state of Massachusetts. With a population of 28,424 people and six associated neighborhoods, West Springfield is the 66th largest community in Massachusetts.

One interesting thing about the economy is that relatively large numbers of people worked from their home: 9.40% of the workforce. While this number may seem small overall, as a fraction of the total workforce this is high compared to the rest of the county. These workers are often telecommuters who work in knowledge-based, white-collar professions. For example, Silicon Valley has large numbers of people who telecommute. Other at-home workers may be self-employed people who operate small businesses out of their homes.

The population of West Springfield is very well educated relative to most cities and towns in the nation, where the average community has 21.84% of its adult population holding a 4-year degree or higher: 34.92% of adults in West Springfield have a bachelor's degree or even advanced degree.

The per capita income in West Springfield in 2022 was $41,433, which is low income relative to Massachusetts, and upper middle income relative to the rest of the US. This equates to an annual income of $165,732 for a family of four. However, West Springfield contains both very wealthy and poor people as well.

West Springfield is a very ethnically-diverse city. The people who call West Springfield home describe themselves as belonging to a variety of racial and ethnic groups. The greatest number of West Springfield residents report their race to be White, followed by Asian. West Springfield also has a sizeable Hispanic population (people of Hispanic origin can be of any race). People of Hispanic or Latino origin account for 13.08% of the city’s residents. Important ancestries of people in West Springfield include Irish, Italian, French, English, and Polish.

Foreign born people are also an important part of West Springfield's cultural character, accounting for 18.14% of the city’s population.

The most common language spoken in West Springfield is English. Other important languages spoken here include Spanish and Slavic languages.